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PRIVACY AND COOKIES POLICY

INTRODUCTION

RESOURCE CONSULTING PTE LTD respects the privacy rights of our candidates, our clients, prospective clients and their employees. We will only track personal data for business purposes. No private information will be disclosed to unrelated entities or any third party unless required by law.

This policy is based on the Personal Data Protection Act 2012 (“PDPA”) in Singapore and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission (“PDPC”) of Singapore.

By using the services of Resource Consulting Pte Ltd, you agree to the terms of this Privacy and Cookies Policy. Please review this Privacy and Cookies Policy carefully before providing us with your personal data.

When we talk about “Person Information” or “Personal Data” in this Policy, we are referring to information about you (or another person) as an identifiable individual, and may include some identifiers such as name, email address, telephone number, address, company, as well as some other personal identifiers such as social media posts, interactions on our website or job posting sites, LinkedIn, facebook, computer IP address, mobile device specification, cookie-logs relating to us or our partners with whom you interact.  Personal Information is also collected when you register yourself either as a candidate through submission of resumes, filling up of the application form or when you fill in our online contact forms or any other forms. Data that Resource Consulting Pte Ltd collects or stores will be treated according to the privacy practices set forth in this Privacy and Cookies Policy.

USE AND DISCLOSURE OF PERSONAL INFORMATION

In some circumstances we may collect personal and sensitive information. This personal and sensitive information will be used in connection with your actual or possible work placement, our assessment of your ongoing or past performance and prospects or for the purpose of administration of your payroll or other staff benefits either with you as an employee or us acting on behalf of our clients. As mentioned above, this information could be in the form of:

  • Resumes and/or applications;
  • Results of inquiries that we might make of your former employers, co-workers, professional associations or registration body;
  • Results of any competency or medical tests;
  • Performance feedback (whether positive or negative);
  • Emergency contact details;
  • Salary and other allowances/benefits;
  • Family members’ details and information for the purpose of work pass applications or administration of Government-funded subsidies/benefits;
  • Photographs and videos;
  • Letters of offer and acceptance of employment;
  • Mandatory policy acknowledgement sign-off sheets
  • Additional information about you which you have provided to us.

Your personal information may be disclosed to:

  • Potential and actual employers and clients of Resource Consulting Pte Ltd;
  • Other consultants at Resource Consulting Pte Ltd in connection with possible employment opportunities, administration of staff benefits or in relation to work pass applications;
  • Insurance companies or cloud hosting platforms for administration of salaries and other benefits; and
  • Any person or body with a lawful entitlement to obtain information.

From time to time, we may utilize the services of third parties in our business and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise.

CONSENT AND WITHDRAWAL

By interacting with us using your Personal Data, or voluntarily submitting your Personal Data to us when using this website or our Services, you agree and consent to providing your Personal Data and to the other lawful bases and purposes for which your Personal Data will be handled as set forth in this Policy.

If you are located in the EU, we will seek and rely on your consent as a legal basis for using your Personal Data where we have expressly sought it for specific purpose(s). You will be asked to provide clear and affirmative consent to the collection, processing and use of your Personal Data. If we do rely on your consent to a use of your Personal Data, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

You may, by notice in writing to us, withdraw your consent to providing your Personal Data to us. We shall endeavour to cease processing your Personal Data, destroy or delete the information, or remove the means by which the data can be associated with you within thirty (30) days from the receipt of the said notice, unless its retention is required to satisfy legal, regulatory, accounting or other business requirements or to protect our interests.

You may decline to provide us with your information. If you choose not to provide any Personal Data whenever required by us, this may limit your ability to use certain features of this website or our Services, or we might not be able to adequately deliver our Services to you.

CONTACTING YOU

Resource Consulting Pte Ltd may contact you by email or other address which you provide to us in order to:

  • Advise you as to the progress of your application;
  • Respond to a request for information;
  • Seek your permission to pass on your resume for a potential placement or employment opportunity or for additional services requested by you (eg. your interest in our partners’ products and services;
  • For clarification or administration of your salary and other benefits;
  • Provide you with updated information about our website, and
  • Provide you with information about our products and services which you may find of use.

STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

Resource Consulting Pte Ltd will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secured servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Resource Consulting Pte Ltd. If you have any further queries relating to our Privacy and Cookies Policy, or you have a problem or complaint, please contact us at enquiry@resource-consultant.com

RETENTION OF YOUR PERSONAL INFORMATION

Except as otherwise permitted or required by applicable law or regulatory requirements, Resource Consulting Pte Ltd  endeavors to retain your personal information only for as long as it believes is necessary to fulfill the purposes for which the personal information was collected (including, for the purpose of meeting any legal, accounting or other reporting requirements or obligations). We may, instead of destroying or erasing your personal information, make it anonymous such that it cannot be associated with or tracked back to you.

FUTURE CHANGES

Our commitment to be a leading provider of recruitment solutions/HR consulting services means that our business will continue to evolve as we introduce new services and features to our website. Because of this, from time to time, our policies will be reviewed and may be revised. Resource Consulting Pte Ltd reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.

PRIVACY OF CHILDREN

If you are an individual in the EU who is less than 16 years old, please do not send us any information or your Personal Data. We do not knowingly collect nor do we wish to collect and personally identifiable information or other user information from children under the age of 16. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete the information from our database and terminate the corresponding account, if any.

GOVERNING LAW AND DISPUTE RESOLUTION

Irrespective of the country from which you access or use this Site or our Services, to the extent permitted by law, this Policy shall be governed in accordance with the laws of Singapore without regard to choice or conflicts of law principles, and you hereby agree to submit to the exclusive jurisdiction of the courts of Singapore to resolve any claims or disputes which may arise in connection with this Policy. Any disputes concerning this Policy and claims concerning breach or inadequacy of Personal Data protection raised by an EU Individual will be dealt with in accordance (to the maximum permissible extent) with the GDPR.

Last Updated 01 Sep 2020

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